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Shopping Updates

Learn More Below.

You can continue to support our business and our incredible employees by shopping with us. Below, we've outlined temporary limitations for visiting our physical store. As always, you can order online for  curbside pickup. Please feel free to reach out to us for a personalized virtual consultation regarding any planned purchases.

 
 

Temporary Changes

Online Orders

Please allow an extra few days for delivery due to COVID-19. For warehouse items (items coming from supplier warehouses) please add 5 days to the normal delivery time.  Expedited shipments are not guaranteed due to carrier delays.

Hours

Sunrise Cyclery (Massapequa Park store) 

Monday   CLOSED

Tuesday 10:00am - 5:00pm

Wednesday   CLOSED

Thursday 10:00am - 5:00pm

Friday  CLOSED

Saturday - 10:00am - 4:00pm

Sunday  CLOSED


Sunrise Tri (West Babylon) - For new bike purchase consultations please call (800) 924-5304 to schedule an appointment for Monday, Wednesday or Friday

Monday - CLOSED - By appointment for new bike consultations

Tuesday - 10:00am - 5:00pm

Wednesday - CLOSED - By appointment for new bike consultations only

Thursday - 10:00am - 5:00pm

Friday - CLOSED - By appointment for new bike consultations only

Saturday -  CLOSED

Sunday - CLOSED


Store Protocol
We are no longer having customers browse the retail stores at this time
Please shop/view online for bikes and accessories before coming to the store. The store is open for picking up and purchasing  bikes, accessories and parts but please have a purpose before coming.  For everyones safety we are limiting to one customer at a time in the store. We want to minimize the possibility of product contamination for the safety you and our employees. Masks are required for entry. Enhanced cleaning protocols in place so expect longer waits. 

Service (repairs)

Our service department is experiencing a two week turnaround on repairs.


New Bike Purchases

Because of the overwhelming demand for recreation bikes at the present time most recreation and mountain bikes are backordered (meaning not in stock). We do have deilveries arriving daily, so we strongly reccomend that you still place an order online for a backordered bicycle and we will contact you with a date when the bike will be available. Instore pick-up of bikes that are in stock are currently experiencing a backlog of approximately 2 weeks assembly time from the time the bike is ordered before it may be picked up. Backordered bikes will take longer. We will e-mail you when your bike is ready.

If you are in the market for a carbon triathlon or road bike from our Sunrise Tri (West Babylon) location please call (800) 924-5304 to schedule an appointment. 

Online Accessory Purchased (in-store pick-up)

Instore pick-up of parts and accessories are currently experiencing 2-3 days before order may be picked up. For warehouse items (items coming from supplier warehouses) please add 5 days to the pick-up time.  We will e-mail you when your order is ready.


Thank you for your understanding